Ardoyne Youth Enterprise Privacy Policy
We are committed to protecting the privacy of your data. We wish to respect any personal data you share with us and keep it safe. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will collect, use and store your personal data. We may update this policy from time to time. If there are significant updates, we will inform those people with whom we are in regular contact, such as email subscribers.
Who we are
Ardoyne Youth Enterprise (AYE) is a youth organisation that manages youth, community development and good relations initiatives in North Belfast.
Our address is Ardoyne Youth Enterprise, 11a Flax Street, Belfast BT14 7EJ.
Our website can be found at www.ardoyne.org (“the website”).
Why we collect information
We collect information to allow us to provide you with the information or service you have requested from us; to provide you with information which we think you will be interested in; to understand how people use the information we provide on our Website; to tailor information and services we provide to ensure they are relevant to you; and so we can improve how we communicate with you and how we operate more generally.
How we collect information
We collect information about you:
1. When you give it to us directly
You may give us your personal data in order to receive our e-newsletter or be included in our mailing lists; to receive further information on our programmes and services; when you take part in any of our organised activities (including attending any events); when you work or volunteer with us or take part in any of our youth and community projects; (or request information about these); when you email us via our Website. When you give us information in this manner, we may collect and store this information.
2. When you visit our website
We use “cookies” to gather general information on how our website is used, and to make enable us to improve the website experience for you and/or other users.
We may collect other information from your use of the website, such as your IP address and access times. We do not collect any personal information such as names or any login details.
We may link our website directly to other sites. This privacy notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.
What personal data we hold and how we use it
We will typically hold the following information about members, community, statutory and business partners, groups supported:
We will use your data to:
Communications and marketing
We may contact you by post and telephone, and where you have provided consent, by e-mail, to let you know about our events and activities (and those of third parties) that might be of particular interest to you; about the work of AYE more generally; and to provide you with information about and the opportunity to participate in our volunteering or fundraising activities.
You can opt-out from receiving our marketing communications, or update your contact preferences at any time by emailing: [email protected].
Children’s data
As an organisation which works with children and young people, we regularly collect and manage information from children who participate in our programmes.
Those aged 12 or under are unable to receive our newsletter or enter any competitions with us.
Where consent is required, if it is possible and appropriate we seek consent from a parent or guardian in the process of collecting information about children. We normally only hold information about children that is absolutely necessary for the purpose of the event/programme that they are applying for or participating in. We may need to collect additional information for child protection purposes or other statutory requirements. Another occasion that we may keep children’s data, such as date of birth or parent’s contact details, is to keep them informed of future relevant programmes, having sought consent to do so.
Where a parent gives consent on behalf of a child, we may contact that child after their 16th birthday, to check if they wish to maintain their relationship with us.
How we keep your data safe and who has access to it
We are committed to ensuring that there are appropriate technical controls in place to protect your personal details including from misuse and unauthorised access. For example, our network is protected and routinely tested.
We do not sell or share your personal details with third parties for them to use for marketing purposes.
We work with service providers and other third parties who help us to operate and to provide and improve our information, products and services, and we may share information with them for this purpose.
We may allow our staff, consultants and/or external providers acting on our behalf to access and use your information for the activities we have described above. We only permit them to use it to deliver the relevant service, and if they apply equivalent levels of protection that we do.
We may receive your details from charitable giving platforms such as Just Giving, in accordance with a particular platform’s privacy policy. For example, where you donate to AYE through an online platform, they may then give us your address so that we can write to you and say thank you. Please do review any such policies before giving your data to these platforms, to ensure that you are happy for your data to be shared in this way
We may need to disclose your personal information upon request to regulatory and government bodies, law enforcement agencies and suppliers we engage to process data on our behalf. We may also merge or partner with other organisations and in so doing, acquire or transfer information.
The information we collect from you may be transferred to, shared and/or otherwise processed at a destination outside the European Economic Area (“EEA”). If we do we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Corrections to your information
Except in limited circumstances, you have the right to obtain details of the information that we hold about you. If you would like to do so please contact us using the details below.
We also want to make sure that your personal information is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove information which is inaccurate.
You can also opt-out of receiving all or some of our marketing / fundraising communications or request that we stop processing data about you for certain purposes at any time by contacting us using the details below.
If you are unhappy with the way in which we have handled your personal data please contact us using the details below.
Your rights
In certain circumstances you have a right to require us to stop processing your personal data in a particular way, or for your data to be erased from our database. If it is not necessary for the purpose you provided it to us for (e.g. providing you with a service you have requested) or we do not otherwise require the data to be archived for future reference, we will do so.
The legal basis that we rely on for processing your data is either where:
Please let us know if you have any queries or concerns about the way that your data is being processed by contacting us on the details below. You are also entitled to make a complaint to the Information Commissioner’s office, and for further information see the Information Commissioner’s guidance here https://ico.org.uk/for-the-public/personal-information.
Data retention
We keep data for as long as there is a need to keep it in connection with the purposes for which it was collected.
We may keep your personal data after a particular matter or exchange has concluded but purely for record keeping purposes and to be able to respond to queries. In some cases, we are also obliged to retain your personal data to comply with legal or statutory obligations (for example, to keep records of contractual or financial matters).
Whilst the specific time periods vary depending on the circumstances, in general we will not keep records that include personal data for more than 6 years after a particular matter or exchange has concluded. In the event that you ask us to stop sending you marketing communications, we will retain certain details, such as your name, to help us ensure that you are not contacted again.
Contact
Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to [email protected]
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will collect, use and store your personal data. We may update this policy from time to time. If there are significant updates, we will inform those people with whom we are in regular contact, such as email subscribers.
Who we are
Ardoyne Youth Enterprise (AYE) is a youth organisation that manages youth, community development and good relations initiatives in North Belfast.
- We offer youth outreach services, personal development support and accredited training opportunities for young people.
- We also provide support to increase capacity within our member organisations, deliver community transport services, facilitate relationship building between communities and drive strategic youth development plans locally.
Our address is Ardoyne Youth Enterprise, 11a Flax Street, Belfast BT14 7EJ.
Our website can be found at www.ardoyne.org (“the website”).
Why we collect information
We collect information to allow us to provide you with the information or service you have requested from us; to provide you with information which we think you will be interested in; to understand how people use the information we provide on our Website; to tailor information and services we provide to ensure they are relevant to you; and so we can improve how we communicate with you and how we operate more generally.
How we collect information
We collect information about you:
1. When you give it to us directly
You may give us your personal data in order to receive our e-newsletter or be included in our mailing lists; to receive further information on our programmes and services; when you take part in any of our organised activities (including attending any events); when you work or volunteer with us or take part in any of our youth and community projects; (or request information about these); when you email us via our Website. When you give us information in this manner, we may collect and store this information.
2. When you visit our website
We use “cookies” to gather general information on how our website is used, and to make enable us to improve the website experience for you and/or other users.
We may collect other information from your use of the website, such as your IP address and access times. We do not collect any personal information such as names or any login details.
We may link our website directly to other sites. This privacy notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.
What personal data we hold and how we use it
We will typically hold the following information about members, community, statutory and business partners, groups supported:
- Your full name, job description, organisation;
- Information about the services they provide;
- Postal address;
- Telephone number(s);
- Email address;
- Records of your correspondence with us;
- Photos and digital images of individuals where you provide them to us or attend our events or relevant public events;
- Information you send us via our website and social media.
- Your full name, title or an indication of the gender that they most closely associate with;
- Date of birth (required for child protection purposes)
- Postal address;
- Own telephone number(s) if over 18;
- Parent/guardian telephone number(s) if under 18;
- Occasionally: email address if over 18; parent/guardian email address if under 18;
- Records of your correspondence with us;
- Photos and digital images of individuals where you provide them to us or when you attend our events, programmes and courses, or other relevant public events;
- Information you send us through our website and social media;
- Details of why you have joined our programmes;
- Details of how you would like to be involved and what you intend to do with the information we provide; and
- Information about you that will enable us to be more precise in what we send you or how we approach you.
We will use your data to:
- Provide you with the information or services that you request from us;
- Provide you with other information or services which we feel may interest you, when we have your consent to do so. This may include newsletters, updates, information in relation to specific programmes, voluntary surveys or questionnaires for you to complete, details of relevant work and volunteering opportunities. We may also send you details of events we think you may be interested in attending;
- Provide you with information about carefully selected events, campaigns and programmes from relevant youth and community services, where we have your consent to do so;
- Personalise our communications with you (for example, to ensure that our communications are tailored taking into account your age, location and previous involvement with Ardoyne Youth Enterprise);
- Keep a record of your contacts with us and, where you agree, communicate details of AYE activities that you may have participated in to others (for example by publishing stories and photos on our website, or for media stories);
- Notify you about changes to our service;
- Comply with applicable laws and regulations and requests from statutory agencies; and
- Carry out any obligations
- Provide you with any other services which you specifically agree to.
Communications and marketing
We may contact you by post and telephone, and where you have provided consent, by e-mail, to let you know about our events and activities (and those of third parties) that might be of particular interest to you; about the work of AYE more generally; and to provide you with information about and the opportunity to participate in our volunteering or fundraising activities.
You can opt-out from receiving our marketing communications, or update your contact preferences at any time by emailing: [email protected].
Children’s data
As an organisation which works with children and young people, we regularly collect and manage information from children who participate in our programmes.
Those aged 12 or under are unable to receive our newsletter or enter any competitions with us.
Where consent is required, if it is possible and appropriate we seek consent from a parent or guardian in the process of collecting information about children. We normally only hold information about children that is absolutely necessary for the purpose of the event/programme that they are applying for or participating in. We may need to collect additional information for child protection purposes or other statutory requirements. Another occasion that we may keep children’s data, such as date of birth or parent’s contact details, is to keep them informed of future relevant programmes, having sought consent to do so.
Where a parent gives consent on behalf of a child, we may contact that child after their 16th birthday, to check if they wish to maintain their relationship with us.
How we keep your data safe and who has access to it
We are committed to ensuring that there are appropriate technical controls in place to protect your personal details including from misuse and unauthorised access. For example, our network is protected and routinely tested.
We do not sell or share your personal details with third parties for them to use for marketing purposes.
We work with service providers and other third parties who help us to operate and to provide and improve our information, products and services, and we may share information with them for this purpose.
We may allow our staff, consultants and/or external providers acting on our behalf to access and use your information for the activities we have described above. We only permit them to use it to deliver the relevant service, and if they apply equivalent levels of protection that we do.
We may receive your details from charitable giving platforms such as Just Giving, in accordance with a particular platform’s privacy policy. For example, where you donate to AYE through an online platform, they may then give us your address so that we can write to you and say thank you. Please do review any such policies before giving your data to these platforms, to ensure that you are happy for your data to be shared in this way
We may need to disclose your personal information upon request to regulatory and government bodies, law enforcement agencies and suppliers we engage to process data on our behalf. We may also merge or partner with other organisations and in so doing, acquire or transfer information.
The information we collect from you may be transferred to, shared and/or otherwise processed at a destination outside the European Economic Area (“EEA”). If we do we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Corrections to your information
Except in limited circumstances, you have the right to obtain details of the information that we hold about you. If you would like to do so please contact us using the details below.
We also want to make sure that your personal information is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove information which is inaccurate.
You can also opt-out of receiving all or some of our marketing / fundraising communications or request that we stop processing data about you for certain purposes at any time by contacting us using the details below.
If you are unhappy with the way in which we have handled your personal data please contact us using the details below.
Your rights
In certain circumstances you have a right to require us to stop processing your personal data in a particular way, or for your data to be erased from our database. If it is not necessary for the purpose you provided it to us for (e.g. providing you with a service you have requested) or we do not otherwise require the data to be archived for future reference, we will do so.
The legal basis that we rely on for processing your data is either where:
- You have provided your consent to us using your data in a certain way;
- It is within our legitimate interests, or
- It is necessary in connection with the performance of a contract with you; or
- It is necessary to for compliance with a legal obligation to which we are subject.
Please let us know if you have any queries or concerns about the way that your data is being processed by contacting us on the details below. You are also entitled to make a complaint to the Information Commissioner’s office, and for further information see the Information Commissioner’s guidance here https://ico.org.uk/for-the-public/personal-information.
Data retention
We keep data for as long as there is a need to keep it in connection with the purposes for which it was collected.
We may keep your personal data after a particular matter or exchange has concluded but purely for record keeping purposes and to be able to respond to queries. In some cases, we are also obliged to retain your personal data to comply with legal or statutory obligations (for example, to keep records of contractual or financial matters).
Whilst the specific time periods vary depending on the circumstances, in general we will not keep records that include personal data for more than 6 years after a particular matter or exchange has concluded. In the event that you ask us to stop sending you marketing communications, we will retain certain details, such as your name, to help us ensure that you are not contacted again.
Contact
Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to [email protected]